Privacy Policy

01. Introduction

CODPAL.PTE.LTD. (hereinafter referred to as "we", "us", "our", or "the Company") operates the STUDYPAL online learning platform (hereinafter referred to as "the Platform"). We understand the importance of personal information to you and will do our utmost to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and adhere to the following principles in protecting your personal information: accountability, purpose specification, consent, data minimization, security safeguards, individual participation, and transparency.

At the same time, we promise that we will adopt corresponding security protection measures in accordance with industry-standard security practices to protect your personal information.

Please read and understand this Privacy Policy carefully before using our products (or services).

02. Information We Collect

2.1 Information You Provide

• Account Registration Information: name, email address, phone number, password, etc.
• Profile Information: avatar, gender, date of birth, address, etc.
• Learning Records: course progress, study duration, assignment submissions, etc.
• Payment Information: payment methods, transaction records, etc. (processed by third-party payment platforms)

2.2 Information We Automatically Collect

• Device Information: device model, operating system, unique device identifier, etc.
• Log Information: IP address, access time, pages visited, browser type, etc.
• Location Information: approximate geographic location obtained through IP address

03. How We Use Your Information

3.1 To provide, maintain, and improve our services

3.2 To process your transactions and send related notifications

3.3 To send you service updates and marketing information (you can unsubscribe at any time)

3.4 To conduct data analysis and improve user experience

3.5 To detect, prevent, and resolve technical issues

3.6 To comply with legal and regulatory requirements

04. Information Sharing and Disclosure

4.1 We do not sell, trade, or transfer your personal information to third parties.

4.2 We may share your information in the following circumstances:

• With your explicit consent
• As required by laws and regulations or judicial authorities
• To provide services, sharing with our service providers (such as payment processing, data analysis, etc.)
• To protect our rights, property, or security

05. Information Storage and Security

5.1 Your personal information will be stored on servers located in the People's Republic of China.

5.2 We adopt industry-standard security measures to protect your personal information, including but not limited to:

• Data encryption in transit (SSL/TLS)
• Data encryption at rest
• Access control and authentication
• Regular security audits

5.3 Although we have taken reasonable security measures, the internet environment is not absolutely secure, and we cannot guarantee absolute security of information.

06. Your Rights

6.1 Right to Access: You can access your personal information at any time

6.2 Right to Rectification: You can correct inaccurate personal information

6.3 Right to Erasure: You can request deletion of your personal information (except as required by laws and regulations)

6.4 Right to Withdraw Consent: You can withdraw previously given consent

6.5 Right to Data Portability: You can request your personal information in a structured, commonly used format

6.6 Right to Complain: If you believe that our processing of personal information violates laws and regulations, you can file a complaint with relevant regulatory authorities

07. Cookies and Similar Technologies

7.1 We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

7.2 You can manage cookies through your browser settings, but this may affect the normal use of certain features.

08. Protection of Minors

8.1 We attach great importance to the protection of minors' personal information.

8.2 If you are a minor under 18 years of age, we recommend that you ask your parents or guardians to carefully read this Privacy Policy and use our services or provide information to us only with the consent of your parents or guardians.

8.3 If we discover that we have collected personal information from minors without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.

09. Privacy Policy Updates

9.1 We may update this Privacy Policy from time to time.

9.2 In case of significant changes, we will post a notice in a prominent position on the Platform.

9.3 We recommend that you review this Privacy Policy regularly to stay informed of the latest information.

10. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, please contact us through the following methods:

Company Name: CODPAL.PTE.LTD.

Phone: +86 13128878995

Email: pyf@codpal.org

Last Updated: November 14, 2025